The Router Settings tab contains customizable options for the router and applicable access points. The options within this tab may vary based on the hardware being used.
The top section of the Router Settings tab will display the Channel Selection settings. This section will look similar to the example captured below.
The channel width is set to Auto by default. The service provider has the ability to change the channel widths. To determine which channel would be ideal for the network, click on the Run Wireless Scan button. The scan will be ran for both the 2.4GHz and the 5GHz. Once completed, the page will refresh. Click the View XX neighboring access points button.
Below is an example of what might be seen in an urban area surrounded by other Wifi networks. The LEFT side of the graph (from the blue line) is what you want it to look like. All of the networks are in the same channel and shows the signal strength. (Anything under -75 is considered a usable signal).
This LAN specifically has some networks that are on the same channel, but not close to the gateway. This could be a neighbors wifi.
To the RIGHT side of the graph, the lines start to cross over each other. This can cause an un-pleasant wifi experience and some connection loss. The solution would be to change the channel width to not cross over another network.
MikroTiks have the guest network feature built in to their RouterOS. Below the Main Network section, there will be a Guest Network section. This section is disabled by default. To enable it, click on the toggle to the right of the section title. The 2.4GHz and the 5GHz signals will toggle on automatically. Type in the SSID and passphrases for the signals and click the Apply button. It will take a minute for the router to sync with the new settings. There will be a dark bar across the page allowing the settings to applied now by clicking the Apply Now button. The page will refresh once the settings have been applied.
MikroTiks have unique user names and passwords to be used when accessing the unit via WinBox or another remote software of choice.
Quality of Service
The option to disable the Quality of Service (QoS) feature in a subscriber account will not be available unless the QoS setting is enabled in the ISP settings. To learn more about how to enable it and what it does, please refer to this KB article.
Port forwarding can be configured for the devices that have been connected to the subscriber's network. It is used to allow external devices access to computers services on private networks.
To configure port forwarding, click the Add Port Forward button. A pop-up will appear with a drop-down list of all the connected devices. Select a device from the list and input the port information. Select the preferred protocol. When finished, click the Create button to save the settings.
Multiple Network (SSID) Management
In the Minim® Mobile app, subscribers can organize their Minim-powered WiFi system into Home and Work networks. This same functionality is also made available to Care Reps in the Minim® Care Portal.
Note: the number of SSIDs you can create will depend on the WiFi system (router). Please reference this list to see how many SSIDs your WiFi system supports.
Minim’s Multi SSID Management feature set delivers ultra SSID configurability for better subscriber security and seamless support. These features include:
In the Minim app and Care Portal, subscribers and Care Reps can create a segmented network that isolates untrusted devices. This disables device-to-device actions like AirPlay. This feature can be used to configure guest networks on a LAN.
(MikroTik routers only) In the Care Portal, Care Reps and Technicians can set "turn off broadcasting" to dedicate an SSID to configuration and maintenance, preventing unwanted devices from connecting to the network.
In the Care Portal, Care Reps and Technicians can set a network as Hidden to subscribers in the Minim app to reserve the network for configuration and maintenance. The SSID will still be broadcasted, but managing it can only occur while using the Care Portal.
In the Care Portal, Care Reps and Technicians can set an SSID to Read Only, making it broadcasted and visible, but not configurable, by subscribers in the Minim app. This feature is especially useful to providers who deliver vital connected services, e.g. security systems.
1. Navigate to the customer's account in the Minim Care Portal.
2. Click on the Router Settings tab.
3. Scroll down to WiFi Networks heading and click on the + Add network button. This will automatically create a new network with the SSID name "New network" and randomly generated password filled in.
4. Click in the Network name (SSID) field and enter the new SSID. Next, click in the Password field and enter the new password.
If you would like to view the password that has been entered, click on the eye icon to reveal the password.
5. For Mikrotik Routers only, on the right-hand side of the Network name (SSID) textbox there is a Broadcast button, which will automatically be turned on. Click on it to turn off SSID broadcasting.
6. Under the Network label heading, choose whether you want to label the network as Home or Work. Please note, the Home and Work labels are fundamentally the same functionality.
7. On the right-hand side of the New Network card, there will be toggles beneath two headers: Radios and Features. Both of the two Radios toggles will automatically be turned on. If you want to turn either the 2.4GHz or 5GHz band off, tab the toggle beside it to do so.
(Available on Mikrotik routers only.)
8. Beneath the Features heading, toggle the switches to apply the preferred features - Hidden, Read-only, or Isolated.
9. Finally, click the Apply button to finish adding the SSID.
Tip: Easily share the SSID and password via text or push notifications to a mobile phone / app by clicking the alarm bell button for push and the chat bubble for text.
Please note, the ability to push notifications will be available if there are mobile users. To learn more about inviting mobile users, click here.
If you have any questions about Multi SSID Management features, please reach out to our Customer Success team by using the chat or sending an email to firstname.lastname@example.org.
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