Minim has the ability to help ISPs and IT professionals with managing the firmware on MikroTik devices. This will help keep the network devices up to date and secure. When this feature is enabled, updates will be pushed to online routers during the designated maintenance hours (2am - 4am local time).

Enable MikroTik Firmware Management

When firmware updates are enabled for MikroTik, devices are subscribed to the MikroTik long-term release firmware channel. You can track changes to the long-term releases here if you would like to stay informed about MikroTik updates.

To enable the feature; navigate to the Settings table of the Minim Care Portal and enable the toggle to switch on MikroTik Firmware Management. The toggle will be grey when disabled and green when enabled.

Maintenance window adjustments

Each Minim ISP has their own maintenance window set to allow updates to be pushed to the routers on their network. This minimizes the impact on the subscriber if a reboot is required. By default, the maintenance window is set between 2 am and 4 am (local time to the subscriber). If you would prefer a different maintenance window for your network, please reach out to our Customer Success team by emailing support@minim.com. 

Available firmware updates

Care Portal users have the option to manually apply firmware updates to MikroTiks ahead of automated deployment. When a firmware update is available for a MikroTik LAN, a button will appear within the Network Devices section. The button will indicate the version that is available to be pushed to the device. To apply the update, click the button.
Please note, updating the firmware will result in the device rebooting and disconnecting the internet connection for a few minutes.

When the button is clicked, a pop-up message will appear to confirm the intention to update the firmware. Click the OK button to proceed.

The page will refresh and the update button will have a spinning circle displaced. This indicates that the firmware is in the process of updating. Within a couple of minutes, the LAN will appear offline while the device reboots. Once the firmware has been applied and the device has fully rebooted, it will appear online and list the latest firmware version.

Would you rather run the commands to update the firmware? We can help! Click here to learn more about updating the firmware using SSH.

Frequently Asked Questions

Upgrade Process

When new a new long-term release is made available by MikroTik, our team gets to work making the release available. 

Firstly, the release is added to our firmware management platform and our automated testing system begins testing it for compatibility with Minim. If issues are found, our team will work on resolving those before moving any further.

Once all of our testing has passed, we release the update to our beta users, these are units running with people we know well and we watch for any issues with connectivity or support requests for a few days from these users.

Once we are happy with the release, we push it into our release channel. Over the following 10 days, the firmware is rolled out to groups of subscribers across our whole fleet. The process starts with small numbers (just a handful) on the first day and scales up over the following days until all units are upgraded. We do this to avoid putting load onto a single network and to remove risk from the upgrade process.

I'm running a firmware version later than you support

If you are running a later firmware than our supported versions this isn't a problem. When our firmware surpasses that version we will take over updates. We will not downgrade or rollback firmware.

Can I opt a single network out of firmware updates

Not yet, but we investigating introducing this functionality, please let us know if you would be interested in this by emailing our friendly support team at support@minim.com.